What happens when the device is offline?

Q: What happens to the data collected by the Agent app when there’s no Internet connection?

A: When the device is offline, all data collected by the Agent app is stored locally in encrypted form. The app does not delete or lose any information due to a lack of network connection.

As soon as the device connects to the Internet again (either Wi-Fi or mobile data), all pending records will be automatically uploaded to the server in the background. This ensures no data loss and no unnecessary retries while the device is disconnected.