Why doesn’t the Agent app automatically turn on Internet or Wi-Fi?

Q: Why doesn’t the Agent app automatically enable Internet or Wi-Fi connections when uploading data?

A: For privacy and security reasons, the Agent app never automatically turns on Wi-Fi or mobile data. Modern Android systems (Android 10 and above) restrict normal apps from changing network states without the user’s explicit consent or system-level permission.

Allowing an app to enable network connections on its own could be considered a privacy violation or a policy breach under Google Play’s developer guidelines. Therefore, the Agent app only uploads data when an active Internet connection is available.

If the device is offline, all collected records are safely stored locally and will be uploaded automatically once a valid Internet connection is detected.

You can still manage how uploads behave under Sync Data Settings:

• Upload only on Wi-Fi

• Allow using mobile data

• Retry when the connection becomes available

Note: The Agent app always respects user control and never forces Internet connectivity. It fully complies with Android’s security model and privacy policies.