❓ FAQ: Why has the app switched to MyPhones.app?
❓ FAQ: Why do I need to switch to MyPhones.app?
Q: Why am I being asked to download MyPhones.app and register again? A: As part of our major upgrade, we have moved to a new platform: MyPhones.app. This migration is necessary to comply with Google’s updated policies on privacy, data collection, and background services.
🔄 What's changing?
You will need to download the new app (MyPhones Agent) from our official site.
You will need to register for a new account or sign in to activate monitoring
Your existing license, package, and expiration date will be automatically migrated
✅ What stays the same?
Your license code, including any remaining validity (expiration date), is preserved
You still have access to the same monitoring features (SMS, GPS, call logs, photos, etc.)
You will continue to receive updates and support — now via MyPhones.app
🔐 Why was this migration necessary?
Google now requires:
Visible notifications when collecting background data like GPS or audio
Explicit user consent for sensitive permissions
Better transparency and control for users
The older platform no longer meets these standards and may stop functioning correctly or get flagged by the Android system. MyPhones.app was built to ensure:
Long-term compatibility
Compliance with legal and platform rules
Better support and diagnostic tools
📲 What should I do now?
Download MyPhones Agent from our official website 👉 https://get.myphones.app
Install the new app on your child’s device
Sign in or create a new account
Your existing license code will still work. If not, please send an email to
[email protected].
💡 Tip: After installation, check that all required permissions are granted and follow the setup guide to enable monitoring features.
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