Phone Call Logs – FAQs

📞 Phone Call Logs – FAQs

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❓ What data is collected from phone calls?

The app collects:

• Caller / Recipient number

• Call type (Incoming, Outgoing, Missed, Rejected)

• Call duration (in seconds)

• Timestamp (start time of the call)

• Contact name (if matched from contact list)

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❓ Does it record audio of the call?

No. The app does not record audio of phone calls. It only logs metadata (who, when, how long).

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❓ How often are call logs synced?

Call logs are synced:

• Every few minutes in the background, or

• Immediately, when a manual sync is triggered from the cPanel.

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❓ Are missed or rejected calls logged?

Yes. All call types are logged, including:

• Incoming

• Outgoing

• Missed

• Rejected

• Blocked (if available)

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❓ Can old call logs be recovered?

Only calls that still exist in the device's system log can be retrieved. Deleted call history before sync = not recoverable.

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❓ Can I request call logs on demand?

Yes. You can trigger a “Sync Now” command from the cPanel settings.

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❓ Does the app upload call logs without internet?

Yes. Call logs are recorded offline and uploaded once the device reconnects to the internet.

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❓ Will the user see any notification?

No. Phone log collection runs silently by default. Optional notifications can be enabled in settings.